Archive for July, 2009

Incident Report – July 28th 2009

Tuesday, July 28th, 2009

UPDATE (6:45pm): Service is gradually becoming available to all affected regions. We have switched to a different DNS service provider to circumvent the current instability with Softlayer DNS servers.

FormAssembly.com is currently affected by a DNS outage at our hosting facility (Softlayer.com).
Access to our service has been intermitently unavailable from some locations throughout the morning.
Our monitoring [...]

New Form Builder Tutorials

Tuesday, July 14th, 2009

We’ve just posted three new tutorials to help you get acquainted with and use the Form Builder more effectively.
The Introduction tutorial is a basic overview of the Form Builder. This will be helpful if you are new to the Form Builder or need a refresher course. This tutorial covers the basic elements of the Form [...]

Some FormAssembly.com web forms affected by incorrect report of web-forgery.

Tuesday, July 7th, 2009

UPDATE (7/16): The issue is now resolved. Forms are no longer affected by the incorrect report.
Our service is currently impacted by an incorrect report to Google’s web-forgery (a.k.a phishing) list.  Visitors trying to access a form hosted on FormAssembly.com using Firefox 3.0 or above may in some cases run into a ‘web-forgery’ warning message and [...]