Today we added a custom Google search engine to FormAssembly’s help and support documentation. The search engine automatically searches all of FormAssembly’s online documentation, including the help section, FAQs, customer forum, and the UserVoice feedback forum.

While our goal is to create an application that is easy enough to use that you won’t need the help section, sometimes the fastest way to accomplish your goals is to check out the documentation. The search will enable you to take advantage not only of the documentation we’ve written, but also the collective knowledge in the customer forum and on UserVoice. As always, if you can’t find the answers you need, we’re available by email if you submit a support request.

We welcome any feedback you have on search or FormAssembly in general. Feel free to leave comments!

In order to keep you updated on Form Assembly and make sure you get the most out of the service, we’ve added some new ways for you to stay connected.

New Notification Option

We’ve added a third notification option in “My Account” Preferences. You can now choose to receive notifications of problems with FormAssembly (such as any downtime) and any processing problems with your forms. This may be especially useful for Salesforce users, as it will notify you when your Salesforce password expires. The notification will allow you to immediately reset your password and resume processing of your forms.

This notification option is off by default, but you can turn it on at any time by going to the “My Account” tab and selecting the Preferences tab.

Salesforce Connector Log Update

We’ve also updated the Salesforce Connector log to give you additional information about responses that fail for any reason. You can now click the “View Response” next to a failed response and, if needed, edit it. Once the source of the error has been addressed, simply click the “Resend” button to send the response to Salesforce.

We hope you’ll find this new feature helpful and that it will improve your experience with Form Assembly.