Archive for the ‘Maintenance’ Category

Sheduled Downtime Notification: September 13, 2008

Monday, September 8th, 2008

EDIT: The maintenance is complete and operations are back to normal. Thank you for your patience!

We are improving our infrastructure and bringing a new database server online this Saturday (09/13/08) around 10pm EST (GMT-5).

There will be a 30 mn estimated downtime during which our service will not be available. We will provide a placeholder page to inform form users of the maintenance.

We know many of you rely heavily on our service and we take this responsibility very seriously.  We are working to minimize service disruption and continue to provide a web form solution that you can depend on.

Thank you for your understanding and continued support.

The FormAssembly  Team

Server Maintenance Notification - This Saturday (November 24th 2007)

Friday, November 23rd, 2007

We will be performing several software updates on our servers this Saturday at 9pm EST (2:00 GMT). The maintenance is required in order to keep our servers secure and up-to-date.

Our website, blog and support forum may be momentarily unavailable around that time. We expect only a very short interruption of our form processing service (i.e. a few seconds while the web server software is restarting) .

I will post updates here as needed.

Thank you.

UPDATE: 10:45pm -  This maintenance is complete.