This is our second post in our series highlighting changes in our new Form Builder. If you are familiar with our previous Form Builder and eager to orient yourself in this new tool, please read on.

Today, we’ll show how to access and edit every property for fields and sections.
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This is the first post in a series covering our new Web Form Builder.

The new interface is a radical departure from the previous version, but it’s simple, intuitive, and very easy to learn. Let’s start with the basics: Adding form fields and editing field labels – in 60 seconds.

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The current incarnation of our Web Form Builder is now over 4 years old. This little piece of software has certainly served us well: It has been used to create nearly 300,000 web forms!

Throughout the years, we tinkered with it a great deal – addressing usability issues and adding features – but we reached a point where we needed a fresh start. So 8 months ago we started planning out an entirely new version.

Rebuilt from the ground up to provide a better user experience, faster form creation, and exciting new features, this new Form Builder is designed for the latest technologies on the latest devices (HTML5 on mobiles, tablets, PCs).

Today, we’re ready to make it publicly available for the first time.

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As a member of the Support Team I have seen a lot of forms. Some work better than others. This is not a question of luck as there are specific things you can do to give your respondents a better experience and increase the likelihood that the form will be completed.

Here are the take-homes in summary form (see below for more)

• Keep pages short
• Minimize mouse usage
• Avoid multiple columns
• Place labels close to fields
• Hide what’s not necessary yet

And here’s the full explanation …

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At 10:15 am ET on Nov. 7th, we began to receive notifications from our monitoring service that FormAssembly.com had become unreachable.  In total the outage lasted about 25 minutes, although the actual outage experienced by individual users varied and would have been typically much less.

The cause of the issue was a wide-scale malicious attack performed against DynDNS, a DNS service provider that handles name resolution for FormAssembly and many other websites. DynDNS has resolved the issue and posted more information on their website.

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FormAssembly now integrates with FreshBooks.com- one of the leading online invoicing and billing solutions for small businesses.

With our FreshBooks.com integration, you can now turn your web forms into a powerful business tool and automatically send invoices or estimates and set up recurring billing.

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