We have recently made a number of subtle updates to improve on the usability and functionality of your forms. Some of those changes we’d like to highlight address how forms display on different devices.
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After quietly working with dozens of customers over the past six months, we are happy to announce the official debut of our Enterprise plan!

The Enterprise plan is designed for organizations and professionals who need to manage a large number of forms and form creators in a dedicated and customizable environment.

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We’re happy to introduce a great new form element: User Geolocation. Geolocation allows you to determine – with the user’s consent – the physical location of the person who is filling out your form. In addition to the longitude and latitude, we also record the nearest physical address with the help of Google Maps Web Services.

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Do you use Google Analytics to measure traffic on your website? Did you know that your web form can include some of the data that Google is tracking for you? Yes, it’s possible and boy, did we make it easy!
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If you are already using Google Analytics to measure your website traffic and the effectiveness of your marketing, you probably want to make sure that your FormAssembly forms are also included in your tracking.

FormAssembly offers several ways to publish a web form. The most convenient one, is to simply let FormAssembly host it for you, since it just works out-of-the-box. However, since the form is not technically residing on your website, it’s won’t be included in your traffic report.

To fix this follow these 3 easy steps:

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Last week turned up some frightening feedback on Twitter.

Negative feedback happens. Sometimes we can’t do much about it, besides issuing a refund or recommending a better suited alternative. We never, however, bury our heads in the sand and pretend that the user “just doesn’t get it.” If there’s one thing we ought to do right – 100% of the time – it’s to allow people to quickly and easily create a web form.

Worse than this negative feedback would have been no feedback at all. Our frustrated customer, Maya, could have just left without a word. Instead, she gave us a way to engage.

Luckily, I happened to spot her tweet right away. I took a deep breath, gathered my thoughts and then replied. Maya graciously agreed to give us a second chance – and later suggested (as a savvy marketer) that we record our conversation and tell the story.
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