Not signed in (Sign In)

Vanilla 1.1.5a is a product of Lussumo. More Information: Documentation, Community Support.

Support Requests: Notification E-mail Not Including All Fields

Bottom of Page

1 to 5 of 5

  1.  
    • CommentAuthorpwampler
    • CommentTimeApr 21st 2010
     
    The notification e-mail for one of my forms is not including two fields included in the form. I'm using the default notification template. Any thoughts as to why this is happening? Thanks.
    • CommentAuthordbuschho
    • CommentTimeApr 21st 2010
     
    Hello,

    Usually this sort of error is caused by having nested inline fields. The behavior of nested inline fields is undefined in most browsers and so will not display properly. You should change the parent inline field to a 'folder'.

    Let us know if this isn't the cause,
    FA Support.
    • CommentAuthorpwampler
    • CommentTimeApr 21st 2010
     
    I can't see the nested inline fields.

    Here's the form: http://www.tfaforms.com/14452

    The issue occurs when you choose "Student" from the first drop-down menu.

    The two radio button questions -- enrollment status and employed full time -- are the ones not showing up in the notification e-mail.
    • CommentAuthordbuschho
    • CommentTimeApr 21st 2010
     
    Hem ... that surprises me. I see that you have several sections nested in there. Do the questions in any of the other sections fail to be displayed in the notification?

    In either case, you can work around the issue for the moment by changing that top level inline to a folder or fieldset. If that works, please open a support request so that I can route this to the developers directly.
    • CommentAuthorpwampler
    • CommentTimeApr 21st 2010
     
    I went back and looked a little more carefully at the form and the top level section was indeed an inline section (which it never needed to be). Changing this section to a folder fixed the problem.

    Thanks!

1 to 5 of 5

  1.