What is the purpose of the email collection function especially in a free account type? I find this hard to understand and quite useless. I'm sorry for my harsh comment. Please enlighten me.
Although auto-responders are not enabled for the free account type, email collection is generally helpful anytime you wish to keep a record of your clients' or customers' contact information.
If you have a specific situation you would like help with, please open a support request and we will be happy to provide individual assistance.